Consumer Rights

What one can do to right one's experience... one individual's effort. How she got Nokia to pay up. She had to make three other personal claims before this and she won.

"Life is full of stress, why are we also getting stress when spending our hard-earn money?" Tan Geok Hoon

"Nokia has complied with the tribunal order and has made full payment to Ms Tan. Nokia sincerely apologises that the matter progressed to such a stage, when it could have been resolved earlier in a more amicable manner. We have noted Ms Tan's feedback." Grant McBeath, General Manager, Nokia Singapore